Switch guide

How to switch from Coram AI to Spot AI without replacing cameras

The trigger moments that start this conversation, what actually changes on day one, and a four-phase plan that keeps every site recording throughout. Written for teams already running AI on cameras they own who want the platform to do more than tell them.

Updated August 14, 2026
8 min read
By Joshua Foster, IT Systems Engineer
Switch from Coram AI to Spot AI: The trigger moments that start this conversation, what actually changes on day one, and a four-phase plan that keeps every site recording throughout
What you keep
Your cameras
Coram runs on any IP camera and so does Spot AI. Camera reuse is common ground, so nothing on the wall moves.
What you keep
Your hardware, either way
Coram states you keep the Coram Point if you bought it upfront, so nothing is stranded by the decision.
What changes
What happens after a detection
Agents talk down, strobe and sound a horn through standard speakers instead of routing the event to a person.
What changes
How a new question gets answered
Iris builds a detection specific to your process in natural conversation, in about eight minutes.
Where a frame goes after the switch

Both platforms read the cameras you already own, so nothing physical changes. What changes is what the platform does with the frame once it has understood it.

Common ground, and it is the whole camera estate
IP cameras
Any manufacturer
Coram states any IP camera; Spot AI states any camera speaking ONVIF or RTSP
Analog cameras
Straight into the IVR
The legacy feeds behind a third-party NVR, with no coax pulled
Before: detect, search, notify
The Point sits on site
Bought upfront, owned outright
Days of storage is published as a price input rather than a retention policy
The cloud reasons
Search and Deep Investigation
Gun detection, falls, PPE, tailgating and dock delays, with alerts built in plain English
On site at 03:00
Escalate to a responder
Connecting directly to first responders is published; deterrence behavior is not
After: the same cameras, plus an actor
The IVR records
Full resolution, on site
Only event metadata leaves the building
The agents watch
Security, safety and operations
15+ pre-trained agents, plus Iris for a detection specific to your process
On site at 03:00
Talk down, strobes, horn
Through standard speakers, before anybody has answered a phone
Architecture from each vendor's own product documentation, read on August 14, 2026. Timing is separate: rollout runs days per site, and Staccato reports seven weeks from first conversation to a full 800-acre campus on the cameras it already had.

When it makes sense to switch

Four moments when teams running an AI-native video platform start this conversation. If none of them are true, staying put is a reasonable answer.

A license term is coming up

Coram publishes license terms of 1, 3, 5 or 10 years, so the renewal date is a real decision point rather than a rolling default. It also publishes what happens at the end: you keep the cameras it supplied and you keep the Coram Point if you bought it upfront. That is an unusually clean exit for this category and it makes the renewal the cheapest moment to compare two quotes on the identical site list.

The platform tells you, and then it is your problem

Coram documents detection, plain-English alerting, AI search, Deep Investigation and connecting directly to first responders. Speaker, talk-down, strobe or horn behavior is not publicly specified. If the question your team keeps asking is what happens on site at 03:00 before anyone answers a phone, put that question to both vendors and ask each to describe the sequence rather than the feature.

Operations and EHS want the same cameras

There is real overlap here: Coram names PPE violations, falls, tailgating, dock delays and productivity alerts, so operations is not absent from the platform. The trigger is narrower than that. It is the moment your list of questions grows past what ships and you need a way to add one yourself, this quarter, without a vendor project behind it.

Retention became a budget conversation

Coram states that price depends on the number of locations, the type of camera and days of storage. Where full-resolution video sits and for how long is not otherwise publicly specified. If an insurer, a regulator or a legal hold has just moved your retention obligation, get the storage architecture in writing from every vendor on the list, including this one, before anybody quotes.

Coram AI and Spot AI side by side

The structural differences that decide whether a switch is worth starting.

Criterion
Spot AI
Coram AI
Camera model
Camera agnosticAny ONVIF or RTSP IP camera, plus legacy analog through the IVR
Works with any IP camera, in Coram's words, with no rip-and-replace, and the software auto-detects cameras on the network. Coram's own ONVIF and RTSP explainer documents auto-discovery of ONVIF cameras and bulk import of RTSP streams, and says ONVIF Profile S commands pass straight through for PTZ; on RTSP-only models Coram states PTZ control depends on the manufacturer's API
Bridging hardware for existing cameras
None: the Intelligent Video Recorder connects to the existing camera network
A Coram Point network appliance per order, purchased upfront and owned outright rather than leased
Where full-resolution video lives
On siteOn the Intelligent Video Recorder; only event metadata leaves the building
Not publicly specified beyond a Coram Point on site and the cloud dashboard; days of storage is a pricing input rather than a published retention policy
AI coverage across a mixed fleet
Pre-trained Video AI Agents plus Iris custom detections across the whole fleet
Gun detection, falls, PPE violations, tailgating, dock delays, productivity alerts, license plate reading and person of interest search, with alerts built in plain English
Active deterrence
AI Talk Down, strobes and horns through standard speakers already on site
Connecting directly to first responders is the published escalation; speaker, talk-down, strobe or horn behavior is not publicly specified
Commercial model
Per-camera subscription covering the software and the IVR
A per-camera video license, terms of 1, 3, 5 or 10 years, unlimited user seats, 24/7 online support, and the Coram Point bought upfront
Compliance posture
SOC 2, NDAA, HIPAAAll three stated publicly
SOC 2 Type II and HIPAA, with NDAA, UL and FCC certification, MFA, single sign-on, role-based access control and audit logs
Estate types served out of the box
Stores, plants, warehouses, yards and campuses
Schools, healthcare, churches, government, manufacturing, banking and finance, gyms, warehouses, airports and enterprises, in Coram's own published list

Swipe the table sideways to see every column.

Coram AI details come from Coram's own site, product page and pricing page, read on August 14, 2026. Where Coram publishes nothing, this table says so rather than guessing.

The four-phase plan

A rollout that keeps coverage live throughout. Most sites go live inside six weeks.

Assess

Week 1

Inventory the fleet per site: manufacturer, model, resolution, codec and network path, plus which cameras Coram supplied and which were already yours. Because both platforms read the cameras you own, this phase is a coverage map rather than a replacement list. Two things to pin down in writing while you are here: the license end date per site, and where each site's full-resolution video is currently written and for how long, since Coram publishes days of storage as a price input rather than a retention policy.

Who is involved
IT or network owner, plus the security lead
What you need ready
Camera inventory per site, the license end date per site, and the retention obligation you actually have to meet

Pilot

Weeks 2 to 3

Run one site live on both platforms at once. That overlap is the point: it is the only way to compare search quality, detection quality and what happens after a detection on identical footage, and it costs one site rather than an estate. Pick the site with the worst overnight problem rather than the easiest one, because the difference between routing an event to a person and acting on site is invisible on a quiet estate and obvious on a noisy one.

Who is involved
Site manager plus the security or operations lead
What you need ready
One IVR on site, the existing cameras pointed at it, and a fortnight of normal operating conditions

Cut over

Weeks 4 to 6

Move site by site rather than estate-wide, keeping Coram recording at each site until its replacement has run a full week. The cameras do not move and the cabling does not change, so a site cutover is a configuration change plus an IVR. Time the waves to the license dates you collected in assess, and decide per site whether the Coram Point stays racked as a fallback during the overlap or comes out on the day.

Who is involved
IT, plus whoever signs off coverage per site
What you need ready
An agreed sign-off test per site, and the export list for any footage under legal or insurance hold

Tune

Ongoing

Once coverage is stable, the work moves from parity to what the old platform could not do: adding safety and operations agents on the same cameras, building an Iris detection for something specific to your process, and setting what fires on site when nobody is watching. This is the phase that decides whether the switch was a procurement exercise or a capability change.

Who is involved
The operations or EHS owner, with security
What you need ready
A shortlist of the questions the cameras were never able to answer before
Stays exactly as it is
Your IP cameras, whatever the manufacturer, as long as they speak ONVIF or RTSP.
Your analog cameras, which come in through the Intelligent Video Recorder rather than being replaced.
Your cabling, your VLANs and your existing network paths per site.
Your mounting positions and fields of view, so nobody re-surveys the site.
The Coram Point and any hardware Coram sold you, which Coram states stays yours at the end of a license.
Changes on day one
One dashboard across every site, with unlimited user seats.
Search in plain English instead of scrubbing timelines.
Agents that act at the moment of an incident rather than filing a notification.
Full-resolution video staying in the building, with only metadata leaving it.
A new detection stops being a roadmap conversation and becomes an eight-minute one in Iris.

Objections, answered

The six that come up in every one of these conversations.

We are mid-license with Coram AI.

Terms run 1, 3, 5 or 10 years, so pull the end date per site before anything else. Assess and pilot cost little and the comparison is more honest with both systems live, so run the pilot on one site during the overlap and time the cutover waves to those dates rather than paying twice across the estate.

Will we lose coverage during the migration?

No, and the plan is built to make that structural rather than a promise. Coram keeps recording at each site until its replacement has run a full week, the cameras never move, and cutover happens site by site. If a site fails its sign-off test, that site stays where it is while the others proceed.

We paid for the Coram Point upfront.

Coram publishes the answer to this one, which is worth knowing before you worry about it: you own the Point outright, there is no leasing to unwind, and Coram states you keep it if you choose not to renew. It can stay racked through the overlap as a fallback. Nothing about this decision strands hardware you have already bought.

What happens to our historical footage?

It does not migrate. Coram publishes days of storage as a pricing input rather than a retention policy, so establish the actual retention per site in the assess phase and export anything under legal or insurance hold before the license lapses. That window closes with the subscription, not with the cutover.

Coram already works with our existing cameras. What does a switch actually change?

Camera reuse is common ground, so it is not the reason to move and nobody should sell it as one. What changes is what happens at the moment of a detection, whether the platform reaches past security into safety and operations on the same fleet, and whether your own team can add a detection without waiting for someone else's roadmap.

Is this cheaper?

Anyone answering this without your site list is guessing. Both publish the shape of the bill: a per-camera license with a multi-year term on one side, a per-camera subscription covering the software and the recorder on the other. Quote both against the identical site list and the identical retention obligation over three years, with hardware and installation itemized.

Map your fleet in one call

Bring a camera list and we will tell you what works as it is.

Request a demo

Proof points from teams that switched

Customer-reported outcomes from named Spot AI customers.

7 weeks

Staccato went from first conversation to full deployment across an 800-acre campus in seven weeks, on the camera infrastructure it already had.

Staccato, firearms manufacturing
25+

Bridge33 Capital standardized video across 25 plus properties, each acquisition arriving with a different camera system, and cut footage search from hours to minutes.

Bridge33 Capital, commercial real estate
2 weeks

The YMCA of Greater Richmond deployed 17 locations in two weeks and standardized retention across the estate.

YMCA of Greater Richmond, non-profit

"Within four minutes of the alarm going off, Spot AI gave us video footage of the incident on the responding officers' phones. We had five recoveries within the hour."

Josh Bowlin
IT Director, Don Franklin Family of Dealerships

Frequently asked questions

Do we have to replace our cameras to leave Coram AI?

No. Coram works with any IP camera and Spot AI works with any camera that speaks ONVIF or RTSP, so the fleet carries across as it is. Analog cameras connect through the Intelligent Video Recorder rather than being replaced. Nothing on the wall moves and no coax is pulled.

How long does the migration take?

Most estates are live inside six weeks: a week to assess, a fortnight of pilot on one site, then site-by-site cutover. Sites go live individually rather than in a big-bang switch, so the timeline scales with how many sites you have rather than how many cameras.

What happens to the Coram Point and any cameras Coram supplied?

Coram publishes this on its pricing page: the Coram Point is purchased upfront and you keep it, and customers who took cameras from Coram keep those too if they choose not to renew. Neither is a reason to stay and neither has to be returned.

Can we run both platforms at the same time?

Yes, and the plan depends on it. The pilot runs one site on both at once so search, detection and response can be compared on identical footage. Coram keeps recording at every site until that site's replacement has passed a full week of sign-off.

What is the main difference between the two platforms?

Both are AI-native and both run on the cameras you already own, so the difference is not compatibility. It is what happens next. Coram documents detection, plain-English alerting, Deep Investigation and escalation to first responders. Spot AI adds agents that act at the moment of an incident through standard speakers, and Iris for a detection your own team defines.