World-class support, always there for you.

Customers come first. If there is ever an issue, we’ll help you find the right resolution. Our team will ensure you get the highest value Video Intelligence from our product through onboardings, trainings, and continued engagement.

Looking for help?

Knowledge Base ›Contact Support

Need direct support?

Contacting Support ›Set up your NVR

Just getting started?

Set up your NVR ›Set up your NVR

We provide our customers premium support at no cost.

U.S.-based human support

Product onboarding for your team

Available M–F, 9a–9p ET

On-demand virtual trainings always available

Robust Knowledge Base

Dedicated Customer Success Manager

Here’s what our customers are saying

G2 Crowd Reviews

See full reviews on G2.com

Spot AI is a leader in Physical Security on G2

“Their support team is always incredibly responsive and effective.”

Michael D.
IT Project Manager

“Support and service has been excellent throughout our implementations and subsequent requests.”

Chris E.
Vice President of IT

“Very quick and easy to find footage.”

Andrew G.
Systems Administrator

Can’t find what you’re looking for?

Spot AI Support is available Monday – Friday, 9AM – 9PM (ET).

support@spotai.co