Switch guide

How to switch from Flock Safety to Spot AI when the devices come off

Flock installs and maintains its own devices under an annual subscription, and its own pricing page says a non-renewal ends in a secure offboarding process including hardware removal. So two things need planning: the coverage those devices gave you, and a seven day retention default that means older footage has already gone. Then the fixed estate moves onto cameras the business already owns.

Updated August 14, 2026
8 min read
By Joshua Foster, IT Systems Engineer
Switch from Flock Safety to Spot AI: Flock installs and maintains its own devices under an annual subscription, and its own pricing page says a non-renewal ends in a secure offboarding process including hardware removal
What you keep
Your own IP cameras
Flock states its video integration is a software package that gives existing IP cameras its LPR capabilities. Spot AI reads any ONVIF or RTSP camera, so cameras you own stay yours on either platform.
What you keep
Your analog channels
The older channels running through encoders or a hybrid recorder come into the Intelligent Video Recorder instead. No coax is pulled.
What changes
Where full-resolution video sits
It stays in the building on the Intelligent Video Recorder with only metadata leaving, rather than in a cloud with a seven day retention default.
What changes
The Flock devices, and what they watched
Flock states that a non-renewal ends in a secure offboarding process including hardware removal, so the readers, cameras and trailers come down. Size that coverage first.
What changes when the devices come off

This switch moves hardware as well as software, so the diagram tracks the devices as well as the frames. Both rows describe what each vendor publishes.

What stays on your side of the fence
Your own IP cameras
ONVIF or RTSP, any manufacturer
Already on the buildings and the poles, on your own network
Analog channels
Straight into the IVR
The older feeds an encoder or hybrid recorder carries today, with no coax pulled
Before: devices Flock installs and maintains
Flock installs the device
One annual subscription
Covers hardware, software, full installation and ongoing support and device maintenance
The cloud holds the evidence
Seven day default
Stored and then deleted after 7 days for privacy and security, or longer where local law requires
When the term ends
The hardware comes off
A secure offboarding process including hardware removal and data transition
After: the platform runs on cameras you own
The IVR records
Full resolution, on site
Only event metadata leaves the building, and retention is set by the storage you keep
The agents watch
Security, safety and operations
15+ pre-trained agents plus Iris for a detection specific to your site
On site at 03:00
Talk down, strobes, horn
Through standard speakers already on site, with nobody needing to read an alert first
Architecture, retention and offboarding terms from each vendor's own published material, Flock's read on flocksafety.com on August 14, 2026. Timing is separate: rollout runs days per site, and Staccato reports seven weeks from first conversation to a full 800-acre campus on the cameras it already had.

When it makes sense to switch

Four moments when teams running Flock devices start this conversation. If plates and the national network are the actual requirement, none of this replaces that and you should keep it.

Seven days is the retention default

Flock publishes that data from its devices is stored and then deleted after 7 days for privacy and security purposes, or longer where local law requires, and its own site notes the default was reduced from 30 days. That is a deliberate privacy design and a defensible one. It is also a hard limit on any investigation that starts late. If claims, HR or insurance reviews routinely open more than a week after the event, the footage is not there to open.

The detection set is vehicle first and the question moved indoors

Flock's named video AI is Guardian Mode, People Detection Alerts and Visual Alerts, alongside Vehicle Signature search, license plate recognition and gunshot audio detection. No operations or safety agent set appears on the pages read. If EHS now wants PPE compliance or a forklift near-miss count, or operations wants dock dwell, that is a second vendor unless the platform already covers it.

The subscription bundles what you might want to unbundle

Flock's annual subscription covers hardware devices, software, full installation and customer onboarding, plus ongoing support and device maintenance, priced on coverage area, sensor types and software package. That is genuinely simple to buy and it is a real strength. It also means the devices never become an asset on your side, so each site's renewal is a single decision rather than several.

The estate's question is what happened inside

Flock names its customer types as law enforcement, communities and HOAs, retail and grocery, healthcare, property management, corporate security, schools and campuses and multifamily, and its flagship lines are the national LPR network and drones. That is a strong center of gravity for a community safety program. A business estate asking what happened at the dock, on the floor or at the register is asking a different question of the same cameras.

Flock Safety and Spot AI side by side

The structural differences that decide whether a switch is worth starting.

Criterion
Spot AI
Flock Safety
Works with existing cameras
YesAny ONVIF or RTSP IP camera, plus legacy analog through the IVR
Yes, and Flock is specific about the scope: its FAQ states the video integration is a software package designed to provide existing IP cameras with the capabilities of the Flock Safety LPR software, and it names Wing Gateway for pulling third-party feeds into the platform. Supported protocols and camera models are not publicly specified
Where full-resolution video lives
On siteOn the Intelligent Video Recorder; only event metadata leaves the building
In Flock's cloud. Its FAQ states data from Flock devices is stored and then deleted after 7 days for privacy and security purposes, or longer where local law requires, and its site notes the default was reduced from 30 days
AI coverage across a mixed fleet
Pre-trained Video AI Agents plus Iris custom detections across the whole fleet
Vehicle first: license plate recognition, Vehicle Signature search and gunshot audio detection, plus Guardian Mode, People Detection Alerts and Visual Alerts. An operations or safety agent set is not publicly specified
Active deterrence
AI Talk Down, strobes and horns through standard speakers already on site
Documented on the mobile security trailer, which ships flashing deterrence lights and a talk-down speaker, with operators verifying and issuing audio warnings. Deterrence behavior on the fixed cameras is not publicly specified
Bridging hardware for existing cameras
None: the Intelligent Video Recorder connects to the existing camera network
Wing Gateway, which Flock describes as plugging into your cameras where they are with no IT lift required, alongside a software-only path that gives existing IP cameras its LPR capabilities. Stream counts and supported protocols are not publicly specified
Commercial model
Per-camera subscription covering the software and the IVR
One annual subscription covering hardware devices, software, full installation and customer onboarding, plus ongoing support and device maintenance, priced on coverage area, sensor types and software package
Compliance posture
SOC 2, NDAA, HIPAAAll three stated publicly
Stated openly, and more fully than most in this market: SOC 2 Type II and ISO 27001 on its own site, products described as NDAA and CJIS compliant, plus a published statement that Flock customers own their own data
Estate types served out of the box
Stores, plants, warehouses, yards and campuses
Named on its own pages: law enforcement, communities and HOAs, retail and grocery, healthcare, property management, corporate security, schools and campuses and multifamily

Swipe the table sideways to see every column.

Flock Safety data comes from Flock's own public documentation at flocksafety.com, read on August 14, 2026, including its FAQ, pricing, video camera and mobile security trailer pages and its Wing Gateway announcement. Where Flock publishes nothing, this table records the absence rather than guessing at a value.

The four-phase plan

A rollout that keeps coverage live throughout. Most sites go live inside six weeks.

Assess

Week 1

Two lists, and the second one is the one people forget. First, walk each Flock device and write down what it covers, then mark how much of that ground an existing camera on your own network already sees. Second, take the retention reality seriously: with a seven day default, the export list is a short rolling window rather than an archive, so anything under legal or insurance hold has to be pulled on a schedule during the project rather than at the end of it.

Who is involved
The security lead and whoever owns the Flock subscription, with IT
What you need ready
A per-device coverage walk, the fixed camera inventory per site, the subscription renewal date, plus a dated export plan for anything under hold

Pilot

Weeks 2 to 3

Run one site with the Flock devices still installed and Spot AI live on that site's own cameras at the same time. The overlap is the point: it shows which events your own fixed estate catches unaided and which ones only a Flock device ever saw, which is the honest way to size what has to be replaced. Pick the site with the most incidents rather than the largest one, because a quiet site cannot separate two systems in a fortnight.

Who is involved
Site manager plus the security lead
What you need ready
One IVR on site, the existing cameras pointed at it, the Flock devices left in place, plus a fortnight of normal operating conditions

Cut over

Weeks 4 to 6

Sequence backwards from the renewal date. Sign the fixed estate off first, close the gap list, then decide on renewal and let Flock run its own process afterwards: Flock states that after the initial subscription you can renew or walk away, and that a non-renewal is followed by a secure offboarding process including hardware removal and data transition. Do not schedule your own sign-off tests after that removal, because by then the comparison is gone.

Who is involved
IT, the security lead and procurement
What you need ready
An agreed sign-off test per site, the renewal decision in writing, a booked offboarding window, plus the completed export

Tune

Ongoing

Once the fixed estate is stable, close the residual gap deliberately. Plate reading and network sharing are a separate decision and should be kept as one rather than folded into the platform choice. The rest of the phase is the upside: safety and operations agents on the same cameras, an Iris detection for something specific to your site and setting what fires at 03:00 when nobody is watching.

Who is involved
The security lead with operations and EHS
What you need ready
The residual gap list from the pilot, and a written decision on whether plates stay in scope
Stays exactly as it is
Your IP cameras, whatever the manufacturer, as long as they speak ONVIF or RTSP.
Your analog cameras, which come in through the Intelligent Video Recorder rather than being replaced.
Your cabling, your VLANs and your existing network paths per site.
Your mounting positions and fields of view, so nobody re-surveys the site.
Your Flock devices stay installed through assess and pilot, so no ground is uncovered while the gap is being measured.
Changes on day one
One dashboard across every site, with unlimited user seats.
Search in plain English instead of scrubbing timelines.
Agents that act at the moment of an incident rather than filing a notification.
Full-resolution video staying in the building, with only metadata leaving it.
Retention stops being a seven day rolling window and becomes a function of the storage in the building.

Objections, answered

The six that come up in every one of these conversations, including the one where the honest answer is keep the plates.

We need license plate recognition and the national network.

Then keep that line, and scope the switch to everything else. Flock's LPR network and its public-safety sharing are the center of its platform and a video AI platform running on your own cameras does not replicate them. Plenty of estates run both deliberately: plates and network sharing on one contract, the interior and the operational questions on another, with the switch scoped to the second.

We are mid-contract with Flock Safety.

Most switches start before the term ends, because assess and pilot cost little and the comparison is more honest with both live. Flock states that after the initial subscription you can renew or walk away, so the renewal date is the decision point rather than a negotiation. Run the pilot inside the existing term and time the decision to that date rather than paying twice.

Will we lose coverage during the migration?

Not if the sequence holds. The Flock devices stay installed through assess and pilot, the fixed estate has to pass a full week of sign-off before the renewal decision and hardware removal happens after that rather than before. The risk worth naming is a coverage gap the assess walk missed, which is exactly why the pilot runs with both systems live.

What happens to our historical footage?

Most of it has already gone, and that is by design rather than an oversight. Flock states data from its devices is stored and then deleted after 7 days for privacy and security purposes, or longer where local law requires. So the export is a rolling exercise during the project, not a single extraction at the end, and anything under legal or insurance hold has to be identified in the assess phase while it is still inside the window.

Who takes the devices down?

Flock does, as part of its own process. It states that it installs and maintains the cameras with maintenance included in the annual cost, and that a non-renewal is followed by a secure offboarding process including hardware removal and data transition. The thing to control is the order: book that window after your own sign-off tests have passed, never before, because a removed device cannot be compared against anything.

Is this cheaper?

What is comparable is shape: an annual subscription that bundles devices, software, installation and maintenance per site, against a per-camera subscription covering the software and the IVR on cameras you already own. Quote both against the identical site list over three years, and keep any plate or network line separate so it is not silently paying for itself twice.

Map your fleet in one call

Bring a camera list and we will tell you what works as it is.

Request a demo

Proof points from teams that switched

Customer-reported outcomes from named Spot AI customers.

7 weeks

Staccato went from first conversation to full deployment across an 800-acre campus in seven weeks, on the camera infrastructure it already had.

Staccato, firearms manufacturing
25+

Bridge33 Capital standardized video across 25 plus properties, each acquisition arriving with a different camera system, and cut footage search from hours to minutes.

Bridge33 Capital, commercial real estate
2 weeks

The YMCA of Greater Richmond deployed 17 locations in two weeks and standardized retention across the estate.

YMCA of Greater Richmond, non-profit

"Within four minutes of the alarm going off, Spot AI gave us video footage of the incident on the responding officers' phones. We had five recoveries within the hour."

Josh Bowlin
IT Director, Don Franklin Family of Dealerships

Frequently asked questions

Do we keep the Flock hardware if we leave?

Flock's published position is that a non-renewal is followed by a secure offboarding process including hardware removal and data transition, and its subscription covers hardware, software, installation and maintenance as one annual fee. So the devices come down rather than staying with the site. Confirm the specifics on your own order form, then treat the removal window as a scheduled step in the plan.

Do we have to replace our own cameras to switch?

No. Spot AI reads any ONVIF or RTSP IP camera and brings older analog channels in through the Intelligent Video Recorder, so the cameras already on your buildings work as they are. Flock also supports cameras you own, through Wing Gateway and a software path for its LPR capabilities, so camera reuse is common ground rather than the reason to move.

How long does the migration take?

The technical work runs on the usual clock: a week to assess, a fortnight of pilot on one site, then site-by-site cutover, so most estates are live inside six weeks. The subscription runs on its own annual clock, and on this switch that is usually what sets the calendar rather than the engineering.

What happens to footage older than a week?

It is already deleted unless local law required otherwise, because Flock publishes a seven day default retention for data from its devices. That is worth planning around rather than discovering: identify anything under legal or insurance hold at the start of the assess phase, pull it while it is still inside the window and record the date each export was taken.

Can we run both platforms at the same time?

Yes, and the plan depends on it. The pilot runs one site with Flock devices installed and Spot AI live on your own cameras, so coverage and detection can be compared on the same site during the same fortnight. Nothing is removed until the fixed estate has passed a full week of sign-off.