The trigger moments that start this conversation, what actually changes on site, and a four-phase plan that keeps coverage live throughout. Written for the IT and operations teams who own the migration.
Both platforms read the cameras you already own, so nothing physical changes. What changes is how much of your estate arrives covered on day one.
Four moments when teams start this conversation. If none of them apply, staying put is a reasonable answer.
Solink's three shipped agents are Overnight Guard, Loss Prevention and Store Readiness, and all three assume a site with a register in it. The moment a distribution centre, a plant or a yard joins the estate, half of it is served by shipped agents and half becomes custom work you scope yourself.
Personal protective equipment, forklift and pedestrian proximity, falls and crowding in hazard zones are not among the named agents. When a safety committee asks for coverage on a deadline, the difference between a shipped agent and a project is the whole timeline.
Customer-built agents are a real strength of the platform, and they also mean someone on your side owns the role definition, the Skills, the schedule and the Tolerance Meter. If that person has become a part-time job, the question is what arrives pre-trained instead.
Renewal is the cheapest moment to compare, because a platform decision is on the table anyway. Neither vendor publishes pricing, so ask both to quote the same site list over three years, including which agents are in scope at that price.
The structural differences that decide whether a switch is worth the project. Solink's column was checked against its own documentation on August 7, 2026.
Swipe the table sideways to see every column.
Solink data comes from Solink's own public documentation as checked on August 7, 2026. Gaps are marked as not publicly specified.
A rollout that keeps coverage live throughout. Because the cameras do not move, the length of the programme depends on site count rather than installation.
Inventory the fleet and, more importantly, the detections. List what each site type actually needs and mark which are covered by a Solink shipped agent today, which you built yourself, and which nobody covers. That list, not the camera count, is what decides whether a switch is worth doing.
Stand up one site of each type on its existing cameras and turn on the agents that match the real problem: AI Security Guard for security and deterrence, AI Operations Assistant for throughput, AI Safety Manager for PPE and forklift-pedestrian risk. Pick the site that Solink covers least well, because that is the comparison worth running.
Roll the remaining sites in waves, keeping Solink live until each site is verified. Because the cameras do not move and both platforms read the same feeds, cutover is a software and network task rather than an installation project, so coverage does not drop during the swap.
Refine detections, thresholds and alert routing, then wire events into the systems the business already runs through open APIs, webhooks and the MCP endpoint. This is the phase where a video platform becomes an operations tool rather than a second monitor.
The six that come up in every one of these conversations.
Most switches start before the contract ends, because the assess and pilot phases cost little and the comparison is more honest with both systems live on the same cameras. Run the pilot on one site during the overlap, then time the cutover to the renewal date rather than paying twice for long.
Six things, and they are the same six whichever way the decision goes. Your contract end date and notice period. Whether the agent layer you are being quoted is generally available on that plan or gated, and get it in writing. The export format and time limit for historical footage and saved clips. Which detections you need per site type, and which arrive pre-trained on each platform. Who owns tuning after go-live. And your own retention and data-residency policy in writing, since it is the fastest way to rule an architecture in or out.
It is not easier, it is the same. Both platforms read the cameras you already own, which is exactly why this is a software decision rather than a capital one. The reason to move is coverage of your estate, not compatibility, and if your estate is all storefront then coverage is not a reason to move at all.
No, because the cameras stay in place and both platforms read the same feeds. The incumbent keeps running until each site is verified on the new platform, and cutover is a software and network task. Staccato reports going from first conversation to a full 800-acre campus in seven weeks with no camera replacement.
It stays in Solink for its retention period, and anything you need beyond that gets exported before the contract closes. Solink holds archive footage at 2 frames per second for up to three years and saved clips indefinitely while you remain on the platform, so decide during the assess phase which cases carry legal or insurance value. That decision is much cheaper to make early.
It depends on your fleet, and neither vendor publishes a per-site price, so any honest answer comes from two quotes on the same site list. The structural difference is what the money buys: a per-camera subscription covering the software and the IVR with a pre-trained agent library that spans your whole estate, rather than a platform that covers the storefront half of it out of the box.
Bring a site list and a detection list and we will tell you what ships ready.
Customer-reported outcomes from named Spot AI customers.
Staccato went from first conversation to full deployment across an 800-acre campus in seven weeks, on the camera infrastructure it already had.
Bridge33 Capital standardized video across 25 plus properties, each acquisition arriving with a different camera system, and cut footage search from hours to minutes.
Unique Industries covers more than a million square feet with a three-person safety team, catching near misses and falls on the cameras already installed.
"Having cameras that talk back to you changes everything. Spot AI has become a real part of our safety team."
It is a software migration rather than an installation project, because both platforms work with the cameras you already own. Existing ONVIF or RTSP cameras keep working, legacy analog connects through the Intelligent Video Recorder, and a phased rollout of assess, pilot, cut over and tune keeps coverage live throughout. The work is in deciding which detections you need per site type, not in the wiring.
No. Spot AI works with the IP cameras you already own regardless of manufacturer, as long as they support ONVIF or RTSP, and brings legacy analog cameras in through the IVR. This is one of the areas where the two platforms are equivalent: Solink names 48 camera manufacturers and states no rip-and-replace, and Spot AI reads the same feeds.
Coverage shape, not architecture. Both are camera-agnostic, both can keep video on site, both do active deterrence, both hold SOC 2 Type II and state NDAA compliance, and neither publishes pricing. Solink reasons from the transaction outward and ships three storefront-shaped agents. Spot AI reasons from the camera outward and ships 15+ spanning security, safety and operations.
Not to the same depth, and that is worth saying plainly. Solink names Toast, Square and NCR on point of sale plus Olo for delivery, and for an operator whose loss sits entirely at the register that depth is the product. Spot AI connects to other systems through open APIs, webhooks and an MCP endpoint rather than a named point-of-sale integration list.
Neither vendor publishes a per-site price, so the answer comes from two quotes on the same site list. Solink's pricing page offers a tailored quote with no tiers or terms published; Spot AI prices as a per-camera subscription covering the software and the IVR on cameras you already own. Ask both to include which agents are in scope at the quoted price, because that is where the two differ most.
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